Marketing where decisions are made.

Your future customers don’t convert at first click – they research, compare, hesitate. That’s the middle.

We help you own it.

Utility builds the content, structure, and signals that earn attention, build credibility, and keep your brand in the decision set – until it’s the only choice that makes sense.

The ‘middle’ is our business - let’s make it yours.

Awareness

Are you owning this stage?

Conversion

Method

The Grey Area Is Our Area

Utility works in the middle – where decisions are made, habits are formed, and loyalty to your business begins.

Long-term relationships over quick conversions

We focus on what earns trust in your future customer and what creates advocates who choose you next time.

Measure, Structure And Persist

We help you build marketing that’s useful, measurable and sustainable. Performance is in our DNA.

Aotearoa's Proven Search & Information Marketing People

It's easy to say you're an expert, but our track record speaks for itself. Our lead SEO & Digital Strategist Tom has guided hundreds of brands over 2 decades to organically grow their reach, ranking, traffic and conversion. These brands include Meridian Energy, Powershop, govt.nz, NewZealand.com, THL, Cigna, MBIE, NZTE, AJ Hackett Bungy, Careers NZ, Hamilton City Council, Hirepool, Helloworld, Interislander, Kiwirail, Ravensdown and many more.

We have a strong value add-based approach to search and information marketing. This helps ensure your brand survives through algorithm and platform shifts. We apply this methodology to the increasingly important AI/LLM space - where we are all still learning.

Who we are

Tom Pitchforth

Tom Pitchforth

Founder & Strategist

Tim Batt

Tim Batt

Podcast and Live Content Partner

Bryn Heveldt

Bryn Heveldt

Web Developer & Design

What is NZ Saying?

Showerbuddy

Barry Redican, CEO

The marketing world has many experts who over promise and under deliver, unlike Tom Pitchforth Marketing who brings a very real sense of purpose, planning and execution of shared and understood plans to his clients. Tom has proven his skill. In territories Showerbuddy has chosen to promote, sales have increased at a rate faster than anytime in the preceding 24-month period. That to me is the key.

Showerbuddy

EightyOne Media

Grant Maxwell, Head Of Media

With Tom you get big agency expertise without the big agency hassle. Tom’s digital, SEO and content skills are matched only by his genuine collaborative approach. I choose Tom because I know he will help make my digital projects better. That’s what you want in a partner.

EightyOne Media

IQANZ

Nicki Carruth, Managing Director

“Tom has revolutionised our online presence! He’s taken the time to get to know us and how we tick and translated that into excellent, high quality content. Not only that, but he also really understands how to make the most of our marketing spend. I could not be happier.”

IQANZ

Powershop

Ash Syme, Digital Performance Manager

"We have developed a robust SEO strategy for Powershop which has seen us make huge leaps in our organic search performance.  Tom is a real expert in all things digital and has provided the business and I with endless guidance on how to optimise our performance in a highly competitive market. His knowledge is unparalleled and he is truly a pleasure to work with."

Powershop

Mackersy Property

Kyla Lange, Marketing Manager

"Mackersy Property engaged Tom to better understand how we could maximise our digital exposure. On the verge of building a new website, we needed expert insights on how to operationalise our strategy and understand the return we were getting on our spend. Tom is outstanding! His easy manner and extensive knowledge helped us steer the website to deliver what we knew our investors needed. While doing this, he has also increased our share of search to over 10% and well above our competitors."

Mackersy Property

Let's Talk

Contact us for more information or to get started with our services.